News from Chicago Tribune:

A column two months ago about long-term care insurance drew many questions from interested readers. I called up Jesse Slome, the executive director of the American Association for Long-Term Care Insurance, to get expert answers for some of them.

One reader wrote:

“I paid long-term care policy premiums of $ 8,000 per year for 15 years to cover my wife and myself. My wife has been in the hospital a number of times within the last six months, followed by rehabilitation for various problems associated with dementia. Long Term Care Partners LLC gave us a start date for our claim in October 2011, but despite 60 pages of documented payments made by Medicare to various hospitals and rehabilitation facilities since the start date, they are still reporting that we have not met their 90-day waiting period before benefits can begin.”

First of all, the American Association for Long-Term Care Insurance can help individuals having problems with claims. Contact them at 818-597-3227 or http://www.aaltci.org/contact/.

……….. continues on Chicago Tribune.

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